Correspondence must be through emails only: customerservice@shoedeals4u.com. Please
do not send the shoes back to the manufacturer, we will take care of
everything
30 Days Return Policy
Please read the following instructions which will greatly help Shoedeals4u.com in assisting you with your return:
Need
to Return Your Shoes? It's easy, and
is absolutely free for US continental - 48
states. We guarantee your 100% satisfaction.
If you are not happy with your purchase, we will
be happy to accept a return within 30 days from your purchase. We will provide you with a pre-paid
UPS label to return the merchandise.You can
return only unworn shoes. All refunds will be issued in approximately 3-4 weeks if your return meets the following conditions:.
1
- Merchandise
must be in original box, with all tags intact,
and must be able to be resold (i.e. NOT WORN
or WASHED ). We only sell
first quality merchandise and expect returns to be the same. If returned merchandise
is found to be worn, a credit will not be issued and the customer
will have 30 days to pay $15 to have the merchandise returned to them.
2
-
Place invoice back in the box with
the returned item(s), (Make a copy of the original invoice for your
records and write down the tracking #; you need to provide it if you call us).
3 - All
refunds will be issued via same payment method
where available.
5
- There is NO
FREE RETURN (you must pay for the return) for
discount and sale items, even
if you picked the wrong shoe size, color or gender. We accept returns for
discount and sale items, paid by customer, within 30 days of the date of purchase.
6 - We do not exchange. We credit and you must
place an order for a different item. If you would like a different size/style, please place a NEW order online at your earliest convenience for any replacement item(s). This is the fastest and easiest way to make sure we have your size/style in stock. Otherwise, all refunds take approximately 3-4 weeks to be processed.
Refused
Orders
Orders that are refused or not received when delivery was attempted will be subject
to a $25.00 return and restocking fee. This is to cover the shipping back to
us and the labor involved in handling your order.
