1. All packages are shipped via USPS with invoices included with the original packaging for the item.
2. We provide free shipping on all standard rate shipping domestic orders placed on our website.
3. Refused/Undeliverable Shipping Addresses/Unclaimed orders are subject to $25 restocking fee which is deducted from the customers refund as soon as the package arrives back at our facility
4. Once an order has left our facility we are no longer in control of what happens to it during transit since the package would be under the jurisdiction of USPS. If you wish to change the address for your order, please notify us before the package leaves our facility.
5. We are not responsible for lost/stolen packages after a successful delivery scan. Signature Confirmation is available upon request if you feel that it is unsafe for USPS to leave your package by the door/mailbox.
6. If for any reason you have not received your package within 10 business days and the tracking information for your package has not been updated as delivered, please contact us at shoedeals4u at gmail.com and we will investigate with the post office.